The issue has been fully resolved and is no longer recurring. We are marking this incident as resolved and closing it. We apologize for any inconvenience this may have caused and thank you for your patience.

The issue appears to be fully resolved. We will continue to closely monitor the situation over the next 15 days.

The previous issue has recurred. We are in contact with major email service providers and apologize for any inconvenience this may cause. In the meantime, we are implementing measures to mitigate the impact of the problem.

We are seeing an unusually high rate of our email traffic being marked as spam, exceeding 80%. The issue appears to be affecting only major email providers, including iCloud, Proton, Outlook/Hotmail, Yahoo, and Gmail. Our team is actively investigating the problem.

Email deliverability issues appear to be fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout this incident.

Email deliverability issues appear to be fully resolved. Emails are now being delivered successfully. We will continue to monitor the situation closely for the next few days.

Email deliverability issues for Gmail addresses have been resolved. We are still awaiting a response from Microsoft regarding deliverability issues for Outlook/Hotmail addresses.

While email deliverability issues persist for Gmail and Outlook/Hotmail addresses, delivery to all other providers appears to have returned to normal. We are actively in contact with the affected email providers.

Action has been taken by the spam list providers. We are now waiting for email traffic to fully return to normal and are closely monitoring the situation. Once traffic is back to normal, we will resume sending emails from our primary domain.

We are still awaiting action from the spam list providers. Currently, we are able to successfully deliver over 80% of emails without issues and continue to monitor the situation.

Responses from the spam list providers are taking longer than expected. We are continuing to follow up and monitor the situation.

We are seeing a reduction in issues; however, some emails may still experience deliverability problems due to the spam policies of major providers. We are closely monitoring the situation and remain in contact with the spam list providers.

Due to our high email volume—exceeding tens of thousands of emails per minute—the domains we switched to are still being affected by the spam policies of major providers such as Gmail, Outlook, and Yahoo, which may result in blocked email deliveries. To address this, we are increasing the number of distinct domains used for sending emails. Over time, this should reduce deliverability issues.

To mitigate the issue while waiting for responses from spam blocklist providers, we have changed the domain used for sending emails. Email delivery should now be functioning normally.

Due to the domain change, there may be a temporary increase in emails being routed to spam folders. We recommend checking your spam folder if you are expecting an email from us.

Receiving responses from spam blocklist providers appears to be taking longer than usual, particularly due to the holiday period. In the meantime, we are working on an alternative solution and will provide updates as progress is made.

The issue appears to be related to our domain being listed on several major spam blocklists. We are currently investigating the situation and will provide updates as more information becomes available.

We are currently in contact with our email deliverability provider regarding the issue. Progress is slower than usual due to reduced staffing during the holiday period. We will continue to provide updates as more information becomes available.

We have received reports that the issue is still occurring approximately 8 hours after the initial resolution. Our team is currently investigating the problem again and will provide further updates as more information becomes available.

The issue has been identified as a false positive that caused one of the email deliverability providers we use to temporarily blacklist our sending infrastructure, preventing emails from being delivered. The problem has now been resolved, and email delivery should be functioning normally again. We will continue to monitor the situation.

We have identified a potential issue with one of the service providers we use to improve email deliverability. We are currently in contact with the provider and working with them to resolve the problem. We will continue to share updates as more information becomes available.

We are currently investigating reports that transactional emails sent to users (such as account verification and password reset emails) are not being delivered. The issue appears to primarily affect major email providers including Gmail, Outlook, Yahoo, and Proton. Our team is actively investigating the problem and will provide updates as more information becomes available.